What you will Learn :
- Passing the ITIL® Foundation exam in the First Try!
- Getting ITIL Foundation certified
- Depth Knowledge on Service Design: Portfolio , SDP,4 P,Service process, SLM,SLA,OLA,Customer level,Multi-level,SIP, Service Continuity Management, Security management, BCM,ITSCM, Supplier Management
- Depth Knowledge on Service Strategy : process,Portfolio Management, Demand Management, BRM and SLM, Service Strategy Industry Experience.
- Describing the ITIL framework
- Understanding real-world examples
- In-depth knowledge on Service Transition : Change Management, Asset and Configuration Management, Release and Deployment Management, Knowledge Management, Industry Experience of Service transition
- In-depth knowledge on Service Operation : Technical Management, Event Management , Request Fulfillment Process , Problem Management, Relationship Management, Service Operation
- Depth Knowledge on Continual Service Improvement : CSI Objective, CSI register, Seven-Step Improvement Process CSI, CSI Manager, Inputs and Outputs, CSI implementation in Industries
- Applying ITIL to your organization
- Discuss ITIL concepts with confidence
This course is designed if you are planning for ITIL 2011 / v3 Foundation Exam.
If you are planning for ITIL v3 Certificate this year than you are in the right place!
This course is taught by Mr. Saptarshi who has 16 years of experience in Project management. He personally trained over 10,000 people in how to pass their ITIL Foundation exam on the first attempt!
Importance of ITIL?
Nowadays the Information Technology Infrastructure Library (ITIL) framework used by almost all fortune 500 companies across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical method.
The demand for ITIL Certification:
As nowadays almost all the companies have been following ITIL for there organizations and the organization needs a lot of expert for that. Companies like : Bank of America , US Navy, Disney, JPMorgan Chase, HP, IBM, Microsoft, Sony, Toyota, Visa….
So you can imagine the Job opportunity and demand!
How much Salary?
Your ITIL Certification can give you a Super 30% Salary Hike this Year. In the USA an ITIL certified person is getting anywhere between $84,000 - $125,000/year.
This course covers the ITIL Foundation exam (with the current objectives) which is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL.
This course covers all the 8 vital modules in depth to pass the ITIL certification with High Score.
This course covers ITIL Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement in-depth with real-life industry oriented example!
Additionally you will get ONE full set of Real life ITIL Exam Question along with this course. Which gives you a huge added advantage to clear the Exam!
** This course also includes a downloadable PDF of all the lecture notes **
What Other Students Are Saying About This Course:
This course is the best course I've taken ...if you want to clear the ITIL v3 certification then don’t go anywhere else. This is the Right Place for you. (Devon Smith, 5 Star)
This year I cleared the ITIL Exam. It is one of the tough exams. But this course gives me clear insight and clear all the concepts. (Joyata, 5 star)
Who this course is for:
- Students who want to take and pass the ITIL Foundation certification exam on the first try
- Students who require a basic understanding of the ITIL framework
- Students who want to understand how the ITIL framework can be used to enhance IT service management within their organizations
- IT professionals or others working within an organization that utilized ITIL and who need to understand the framework to contribute to an ongoing service improvement
- Anyone who has an interest in the ITIL framework
