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ITIL V4 Foundation Training Courses
What is Information Security Management?
What is Information Security Management? (8:27)
Contribution to Service Value Chain
Contribution to Service Value Chain (5:54)
Contribution of Knowledge Management
Contribution of Knowledge Management (8:21)
Measurement and Reporting to Value Chain
Measurement and Reporting to Value Chain (4:57)
What is Organizational Change Management?
What is Organizational Change Management? (11:50)
Design and Transition
Design and Transition (5:02)
Purpose of Knowledge Management
Purpose of Knowledge Management (4:08)
What is Information Security Management?
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