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Winning User Experience Design
Update 2015
Intro & History (8:15)
What WebUX Means for Users (7:51)
First Steps on Getting the Site Your Customers Want (4:44)
Start Testing Your Current Website (7:21)
Learn How to Build a Better Site 1 (10:55)
Learn How to Build a Better Site 2 (12:52)
Learn How to Build a Better Site 3 (10:19)
Learn How to Build a Better Site 4 (7:09)
Examples: Who applies it (5:49)
Summary and Resources (4:10)
Intro & Definitions
Introduction to Usability and UX (4:53)
Definition and benchmarks-User (12:25)
Definition and benchmarks-Goals (6:58)
Definition and benchmarks-Context of use (8:02)
How Customers Behave Online
How customers behave online 1 (9:18)
How customers behave online 2 (13:05)
How customers behave online 3 (8:20)
Philosophy (10:59)
Customer research-Focus groups and interviews (7:57)
Personas & Card Sorting
Card sorting (8:12)
Personas (6:37)
Principles - Expectations and consistency (15:23)
Feedback (9:21)
Structure & Navigation
Provide structure 1 (8:40)
Provide structure 2 (9:00)
Provide structure and Avoid clutter (9:49)
Calls to action (13:01)
Guiding customers-Homepage (10:04)
On site search (6:42)
Navigation 1 (14:07)
Navigation 2 (12:51)
Evaluation - Testing & Analytics
Forms (8:05)
Site research-Heuristic evaluation (5:28)
Usability testing (14:13)
Eyetracking and Paper prototyping (4:33)
Metrics and analytics (4:48)
Summary Usability and UX (3:33)
Customer research-Focus groups and interviews
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