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Emotional Intelligence Coaching
Introduction to the Course
Introduction to Emotional Intelligence Coaching (2:01)
Practical Activity: Reflecting about this Coaching Course
What is Emotional Intelligence?
What is Emotional Intelligence? - The Learning Outcomes of this Module (0:53)
A Straightforward Definition of Emotional Intelligence (3:56)
Emotional Intelligence Frequently Asked Questions (FAQs)
The Difference Between EI and EQ (3:33)
Insights into Emotions (2:07)
Emotions and Emotional Intelligence at Work (6:05)
Working with the Emotional Climate (3:05)
The Myth about Positive and Negative Emotions (7:05)
Ways to Understand Emotions (3:31)
Managing Emotion (4:45)
Ways of Measuring and Assessing Emotional Intelligence (6:26)
Some Advantages and Disadvantages of Emotional Intelligence (4:49)
Coaching Skills and Capabilities
What is Coaching? (3:58)
Neuroscience and Coaching (5:31)
A Simple, Yet Powerful Coaching Process - Blind Coaching (7:28)
Why Coaching in the Workplace is Necessary (3:26)
The Continuum of Different Types of Coaching in Organisations (3:03)
The Manager as a Coach (4:02)
Coaching in Volatile, Uncertain, Complex and Ambiguous (VUCA) Environments (5:47)
The Capacity to Coach around VUCA (1:38)
The Main Tools that Effective Coaches Use - The Coach's Toolkit (5:15)
The Essential Coaching Skill - Listening (8:10)
A Detailed Review of Questioning Techniques (7:35)
The Importance of Questions in Coaching Conversations (5:01)
The Difference between Ask and Educate Coaching (4:51)
The Most Loved Coaching Model - The GROW Model (7:15)
Questions to Explore Emotions (2:36)
Coaching around the Emotions of Situations (4:33)
Developing a Coaching Culture in Organisations (3:16)
The Coaching Manual for Emotional Intelligence Coaching
Practical Activity: A Coaching Exerciise
Practical Activity: Gaining Experience of Coaching
Coaching using Meta-Programs
Motivation Module - Learning Outcomes (1:33)
Explaining Motivation (2:43)
Theories of Motivation - Needs Theories (4:59)
Theories of Motivation - Vroom's Expectancy Theory (5:15)
Theories of Motivation - Goals Theory (1:44)
Why Rewards Affect Motivation (4:24)
Words That Change Minds (1:30)
Understanding the Motivational Meta-Program (3:54)
Working With The Level of Motivation (3:20)
Working With The Criteria of Motivation (2:32)
Working With The Direction of Motivation (4:16)
Working With The Source of Motivation (4:02)
Working With The Reason for Motivation (4:10)
Working With The Decision Factors of Motivation (5:45)
Motivation Module Learning Summary (3:26)
Practical Activity: Determining your Motivation Traits
Developing Emotional Intelligence through Coaching
Why Emotional Intelligence Coaching Results in Transformational Change (5:05)
The Process of Emotional Intelligence Coaching (7:48)
Discovering Emotional Intelligence through Coaching (4:51)
What is Needed in Coaching with Emotional Intelligence (4:40)
Practical Activity: Assessing Emotional Intelligence
Introduction to the Activity Assessing Emotional Intelligence (0:54)
Practical Activity: Assessing Emotional Intelligence
Practical Activity: Three Good Things
Quiz: Emotional Intelligence Coaching Quiz
Practical Activity: Three Good Things
The Capacity to Coach around VUCA
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