What Tense to Use (Present or Past)?

The Complete Job, Interview, Resume, LinkedIn, and Networking Guide

SECTION 1: Introduction to Getting Your Dream Job and How to Take this Course

10 Reasons Why People Don't Do Well in Interviews & Why You Will Do Well! (3:07)
Attached Are Your 3 Success Journals for this Course & Why This Will Help You (2:18)
Interview Journal Exercise #1: Let's Find Out What Your Weaknesses Are Right Now (0:43)
[Optional] Side Note: Get Free Daily Helpful Business & Career Development Videos

SECTION 2: Part 1 of 3: Interviewing: Let's Turn Your Weaknesses into Strengths

Addressing Your Weaknesses Introduction (2:07)
Interview Journal Exercise #2: Let's Turn Your Weaknesses into Strengths (1:25)
#1 You Don’t Think You Have Enough Work Experience to Get the Job. (2:26)
#2: You Don’t Think You Have the Right Education to Get the Job. (2:28)
#3: You Have Had Too Many Jobs for Short Periods of Time. (2:41)
#4: You Were Fired or Let Go. (5:20)
#5: You Were Unemployed or Didn’t Work for An Extended Period of Time. (3:16)
#6: You Think You Are Too Young. (2:45)
#7: You Think You Are Too Old. (2:21)
#8: You Are Overqualified for The Job. (2:03)
#9: You Might Not Have the Right Work Visa. (2:47)
#10: You Don't Have the Right Background or Life Experiences. (2:11)
#11: You Have Worked in Industries that Have Nothing to Do with This Job. (1:03)
#12: You Don’t Have Enough Confidence to do Well in Interviews. (1:04)
#13: Something Happened to Or By You That Might Stop You From Getting Hired. (7:46)
#14: Your Grades or Test Scores Aren't High Enough. (3:36)
You Should Now Have the Confidence to Address These Perceived Weaknesses. (1:40)
Side Note: Please Don't Discuss Compensation Until You Get the Offer : )

SECTION 3: What Are Your Strengths & How to Ace Questions About What You Are Good At

Addressing Your Strengths Introduction (1:38)
Interview Journal Exercise #3.1: What Your Strengths Are & How to Address Them (0:59)
#1: Teamwork - How to Answer a Question on this Strength Quality (1:15)
#2: Passion - How to Answer a Question on this Strength Quality (1:13)
#3: Dedication & Hard Work - How to Answer a Question on this Strength Quality (0:57)
#4: Enjoy - How to Answer a Question on this Strength Quality (2:26)
#5: Exceed Expectations - How to Answer a Question on this Strength Quality (2:51)
#6: Dependable - How to Answer a Question on this Strength Quality (2:34)
#7: Organized - How to Answer a Question on this Strength Quality (1:43)
#8: Customer Focused - How to Answer a Question on this Strength Quality (1:26)
#9 What Makes You Different? - How to Answer a Question on this Strength Quality (4:43)
#10 Why Has Everything You Have Done in Your Life Lead You to Excel at This Job? (2:08)
Additional Strength Key Words to Mention/Discuss if You Can in the Interview.... (2:15)
Interview Journal Exercise #3.2: Put Additional Strength Key Words Into Answers (0:53)

SECTION 4: What to Bring to the Interview to Increase Your Chances of Getting Hired

Introduction to Items to Bring to the Interview (1:31)
Why the "What to Bring" Strategy Has Worked for Me Over and Over Again (4:45)
Interview Journal Exercise #4.1: What to Bring Checklist for Interviews (6:07)
Interview Journal Exercise #4.2: If Interviewing for Finance Job Make/Bring This (3:29)
Interview Journal Exercise #4.3: If Interviewing for Management Job Make/Bring.. (2:08)
Interview Journal Exercise #4.4: If Interviewing for A Sales Job Make/Bring This (4:12)
Interview Journal Exercise #4.5: If Interviewing for Operations Make/Bring This (5:05)
Interview Journal Exercise #4.6: If Interviewing for Assistant Job Make/Bring... (2:12)
Interview Journal Exercise #4.7 If Interviewing for Human Resources Make/Bring.. (2:21)
Side Note: Do Research on the Company Before the Interview : )
Interview Journal Exercise #4.8 If Interviewing for A Job Not Mentioned Above... (2:24)

SECTION 5: How to Answer Any Question You Have No Idea How to Answer & Using Frameworks

Introduction to Frameworks and Answering Questions When You Are Stuck (1:11)
Interview Crutch Introduction (4:30)
Answering Qualitative General Business or Consulting Questions Using Frameworks (3:43)
Answering Qualitative Questions Using the S.W.O.T. Analysis Framework (2:06)
Answering Qualitative Questions Using the B.C.G. Analysis Framework (3:07)
Answering Qualitative Questions Using the P.L.C. Analysis Framework (1:04)
Answering Qualitative Questions Using the Porters 5 Forces Analysis Framework (0:38)
Answering Quantitative or Finance Questions Using these 5 Frameworks I Created (10:46)
HELP! How Do You Answer Questions When You Have No Idea! Use this Framework! (1:42)
Interview Journal Exercise #5.1: How to Answer Questions When Lost Template (0:43)
Interview Journal Exercise #5.2: Optional: Complete this Additional Template (0:44)

SECTION 6: What You Must Know About the Company That Is Interviewing You

Introduction to Company Research Strategies (1:29)
How to Research the Company You Are Interviewing at Part 1 of 2 (2:01)
How to Research the Company You Are Interviewing at Part 2 of 2 (2:56)
Interview Journal Exercise #6: Checklist of What You Need to Know About the Firm (2:42)

SECTION 7: Bond with the Interviewer First!

Introduction to Why Bonding is Crucial in an Interview (0:44)
Strategy for the First 5-10 Minutes of Every Interview (2:05)
Can You Pass the O’Hare Test? (9:36)
Side Note: Did this Candidate Pass the Interview Test? : )
Search LinkedIn & Learn More About Your Potential Interviewers Before Interviews (1:58)
Interview Journal Exercise #7.1: List 2 Things You Have In Common With Them (1:14)
Interview Journal Exercise #7.2: Questions to Remember to Pass the O'Hare Test (0:35)

SECTION 8: Transition Words, Words to Use, Words Not to Use and Words That Buy You Time!

Introduction to Transition Words (1:08)
Structuring Logic with Transition Words and Words to Use that Will Buy You Time (2:43)
Words to Say that Your Interviewer Will Remember and Appreciate (2:58)
Words or Things to Never Say in an Interview!... (1:56)
Transition Words to Use When You Want to Politely Disagree with the Interviewer (0:44)
Journal Exercise #8: Using Transition Words to Structure Your Logic and Buy Time (0:56)

SECTION 9: When to Stop Talking & How do You Know If You Are Doing Well (Do They Like You)?

Introduction to Knowing How You Are Doing (0:53)
How Do You Know if the Interviewer Likes You? (0:53)
Don’t Ever Oversell "Or You Will Lose the Sale" (2:45)

SECTION 10: How to Know What the Next Question is That They Will Ask You?

Introduction to Predicting What They Will Ask Next (0:48)
How to Answer Questions the Strategic and Pre-emptive Way.... (5:30)
Interview Journal Exercise #10: Answering the Preemptive & Logical Strategic Way (1:02)
Side Note: Please Please Pleaaaaase Remember the Name of the Interviewer : )

SECTION 11: Practice Answering These Tough Questions (and My Humble Thoughts on How)

Introduction to Practicing Answering Questions (0:59)
Interview Journal Exercise #11: Answering These Tough Questions (0:43)
Answering the "Why Do You Want to Leave Your Current Company" Question (3:27)
Answering the "I Don't Think You Are Qualified for this Job" Question (3:21)
Answering "Why Were You Fired [if Applicable]". Be Honest (it Works) (3:20)
Answering the "What is Your Weakness" Question (1:13)
Answering the "What is Your Strength" Question (1:47)
Answering the "Tell Me About Yourself" Question (1:53)
Answering the "Tell Me About X" Questions (2:56)
WOW....Answering "What Computer Security Vulnerability Have You Uncovered?" (2:34)
Answering "Do You Have Something on Your Record We Should Know About" Question (2:32)
Answering "How Much Does a 747 Weigh?" from My Citadel Hedge Fund Interview (1:45)
Answering "Why Are Construction Hole Covers Round" from Microsoft Interviews (0:48)
Answering the "Parking Lot Question" from My Procter & Gamble Interview (2:26)
Answering the "What is Your Biggest Failure" Question (2:00)
Answering "Why Didn't You Go to Harvard" Question - They Asked Me this @ Goldman (0:43)
Answering the "Work Visa" Question (2:29)
Answering the "I Hate Where You Are from" Question. Seriously? (1:35)
Answering "What is Your #1 Investment Idea. No I Mean #2. No I Mean #3" @Goldman (1:25)
Answering "I See You Speak Multiple Languages So I'll Interview You in French!" (1:07)

SECTION 12: Why You Need to Think Like Your Interviewer & Help Them with Their Career

Introduction to Thinking Like the Interviewer (2:13)
What Value Can You Add Immediately to Show You are Proactive and Resourceful (1:50)
Interview Journal Exercise #12: How Can You Help Your Interviewer's Career? (2:51)
Side Note: Make Sure You Show that You Are Focused on 1 Job Function Only : )

SECTION 13: Additional Crucial Strategies to Address in Interviews

Technology to Use to Record Yourself Interviewing and What to Watch Out For (1:50)
The Drill Down Tactic That Interviewers Use (1:20)
Tip to Learn How Your Interviewer(s) Pronounce Their Names (2:10)
Dealing with An Aggressive or Confrontational Interviewer (0:43)
Topics to Never Bring Up in an Interview (1:00)
Asking Friends, Family and Strangers for Help With Your Upcoming Interview (1:02)
Strategies to Use with a Skype or Phone Interview (3:10)
Side Note: Internet Based Interviews - Please Check the Audio & Visual First : )
Best Way to Avoid Being Nervous (Don't Worry They Can't Tell You Are Nervous!) (1:24)
Why You Must Assume All People Interviewing You Are More Senior Than You (0:49)
You Must Show Consistency (Everything In My Life Lead Up to This Opportunity) (0:51)
Interview Journal Exercise #13: Why Everything You've Done Leads Up to this Job (1:18)

SECTION 14: Body Language, Tone, Voice Modulation and Demeanor During the Interview

Introduction to Body Language Strategies (1:16)
Eye Contact Strategy (1:19)
The Hand Shake, Smile and Business Card Exchange (3:16)
Tone and Voice Modulation (1:14)
Hand Gestures, Seating Posture and When to Stand (0:33)
Qualities that Interviewers Like and Additional Demeanor Commentary (1:17)
Interview Journal Exercise #14: Improving Body Language When Answering Questions (1:40)

SECTION 15: What to Wear to the Interview

What to Wear to the Interview (0:42)
Why I Failed At My Microsoft Interview in 1993 (2:36)
How do I know What to Wear? What Are the Resources? (1:21)
Side Note: What Not to Wear and How Not to Conduct Yourself In an Interview : )

SECTION 16: Reasons I Have Hired and Not Hired People

Don't Hire People that Are Arrogant (2:29)
Don’t Hire Someone that Wants the Job Only for the Money (1:08)
Don't Hire Anyone that Lacks Focus (0:56)

SECTION 17: Strategies Based on the Seniority of the Person Interviewing You

Introduction to Why it is Crucial to Understand Rank in Interviews (2:37)
How to Interview with an Executive 2 Levels More Senior Than You (Act Smartest) (2:35)
How to Interview with an Executive 1 Level More Senior Than You (Careful...) (2:57)
How to Interview with an Executive at Your Level or More Junior than You (2:07)
How to Interview with An Executive from a Different Department (1:10)
Please Note, Interviewing with Smaller/Start-ups Requires a Different Approach (1:19)
Journal Exercise #17: Interviewing with Executives from Different Levels (0:53)

SECTION 18: Questions to Ask in The Interviews

Why it is Crucial to Prepare Questions and Change Them Based Who Interviews You (1:44)
At What Point in the Interview Should You Ask Questions? (0:37)
Questions to Ask Executives that Are 2 Or More Levels Senior to You (3:24)
Questions to Ask More Senior Executives in Different Departments (1:08)
Questions to Ask Your Potential New Boss (2:11)
Questions to Ask Executives that Are the Same Level as You or More Junior (0:34)
Interview Journal Exercise #18: What Questions to Ask Based On Their Levels (1:01)

SECTION 19: What to Do the Morning of the Interview (Before the Interview)

Introduction to the Pre Interview Morning Strategy (0:56)
How to Get Into the Ideal/Perfect State/Mood For the Interview (1:27)
What to Read Before the Interview During Breakfast (1:33)
When to Show Up for the Interview (1:04)
Interview Journal Exercise #19: Complete the Morning of The Interview Checklist (1:08)

SECTION 20: What to Do Immediately After the Interview

Introduction to the Post Interview Strategy (1:15)
Thank you Emails and Handwritten Note Strategy (4:57)
Journal Exercise #20: What to Do Immediately After The Interview Checklist (1:05)
What Do You Do 1 Week After the Interview if You Haven't Heard from The Company? (2:15)
2 Weeks Have Passed...What Should I Do? (0:48)
Please Take at Least 1 Week Off in Between Jobs (or Longer if You Can)! (0:31)

SECTION 21: You Got the Job! Now What?

WAIT Don't Quit Your Current Job Without Asking Your Company About These 3 Items (1:04)
Negotiating Your Salary or a Guarantee (1:08)
What to Include in Your Email+LinkedIn Update to All Stating You Are Leaving (0:58)
Journal Exercise #21: What to Write in Your "Moving On" Email/LinkedIn Update (1:11)

SECTION 22: What if You Don't Get the Job & When to Turn Down the Offer

What to Do If You Don't Get the Job+Why Interviewing is a GREAT Use of Your Time (2:11)
How to Respond to a Rejection (2:23)
When to Turn Down a Job Offer (2:46)
Interview Journal Exercise #22: How to Respond to a Rejection Via Email (0:53)

SECTION 23: Part 1 Conclusion+Inc.com Articles I Published that Could Help with Interviewing

Part 1 Best Practices & Conclusion! (1:41)
How to Know When to Stop Talking in Any Interview or Negotiation
Questions You Must Answer to Get Hired or Close a Sale!
Please Conquer These 11 Interview and Business Fears Right Now
3 Hiring (and Firing) Secrets That All Top Leaders Have Mastered

SECTION 24: Part 2 of 3: Building the Perfect Resume, LinkedIn Profile+Goal Setting Workshop

Please Watch: Resume Building Introduction & the Optional Goal Setting Workshop (21:04)
Introduction to the Harvard Business School Resume Format & Why We Must Use It (7:44)
Resume Success Journal Exercise #24: What is Wrong with This Resume? (0:41)
A Discussion of the Answers to the Resume Success Journal Exercise #24 (5:57)

SECTION 25: Goal Setting Workshop:What Your Perfect Resume Will Look Like in 10yrs[Optional]

Introduction & Why This Goal Setting Exercise Will Change Your Life. (7:07)
Examples of Your Perfect Simple Resume in 10 Years (6:17)
Side Note: Passionate Speech by Matthew McConaughey on Him in 10 Years
Resume Success Journal Exercise #25.1: Part 1/4: Writing Down Your 10 Year Goals (2:43)
Resume Success Journal Exercise #25.2: Part 2/4: Categorizing Your Goals (0:51)
Resume Success Journal Exercise #25.3: Part 3/4: Filling the 'Gap' (4:16)
Resume Success Journal Exercise #25.4: Part 4/4: Finishing the Simple Resume (1:01)
Congratulations & 5 Ways to Ensure/Guarantee That You Achieve Your Goals. (4:42)

SECTION 26: Impactful Words & Job Titles to Include on Your Resume

Introduction to Impactful Words and Job Titles (1:15)
Impactful Words to Use on Your Resume (8:27)
What Tense to Use (Present or Past)? (1:11)
Resume Success Journal Exercise #26: Using Impactful Words & in the Right Tense (0:35)
Discussion of the Answers to Exercise #26 (2:50)
Position Titles to Use on Your Resume (2:30)

SECTION 27: Your Biggest Accomplishments in Your Life (So Far) & How to List On Your Resume

What Have You Done that's Impressive/Interesting/Unique to Impresses Interviewer (9:02)
Resume Journal Exercise #27: List Impressive/Interesting & Unique on a Resume (1:10)

SECTION 28: Creating the 1st of 3 Sections of Your Resume (The Work Experience Section)

Introduction & An Example of a Completed Resume (1:05)
How to Create a Superb Work Experience Section of the Resume (2:21)
Resume Journal Exercise #28: Creating the Work Experience Section of Your Resume (4:26)

SECTION 29: Creating the 2nd of 3 Sections of Your Resume (The Education Section)

How to Create a Superb Education Section of the Resume (3:46)
Resume Journal Exercise #29: Creating the Education Section of Your Resume (2:46)

SECTION 30: Creating the 3rd of 3 Sections of Your Resume (The Personal/Other Section)

How to Create a Superb Personal/Other Section of the Resume (9:21)
Resume Success Journal Exercise #30: Creating the Personal/Other Section (2:03)

SECTION 31: Formatting and Putting the Resume Content Together

Woohoo! Success Journal Exercise #31: Creating Final Resume Product (8:06)

SECTION 32: Applying for Jobs with a Cover Letter Strategy

The Only Thing That Matters When Writing A Cover Letter is... (12:38)
Cover Letter Overview (2:13)
The Changing Career Cover Letter (and Email Script if Applicable) (6:48)
The I am a Student Cover Letter (and Email Script if Applicable) (7:21)
The I'm Not a Student & I'm Not Changing Careers Cover Letter (& Email Script) (6:50)
Resume Success Journal Exercise #32: Writing Your Cover Letter or Email Script

SECTION 33: Optimizing or Creating Your LinkedIn Profile to Improve Your Career Prospects

Introduction to Optimizing/Improving Your LinkedIn Profile (2:50)
Creating/Improving Your LinkedIn Profile Using Your Resume (4:58)
Resume Journal Exercise #33: Copying Your Resume to Your LinkedIn Profile (0:39)

SECTION 34: Creating or Optimizing the Summary Section of Your LinkedIn Profile

Introduction to What to Write On the Summary Part of your LinkedIn Profile (3:12)
Checklist and Questions to Answer that Will Help You Write your LinkedIn Summary (3:06)
Resume Exercise #34.1: Checklist+Questions to Answer to Help Write Summary (0:21)
Putting it All Together and Writing Your Profile (3:20)
Resume Exercise #34.2: Finishing Your LinkedIn Summary & Adding it to LinkedIn (1:05)

SECTION 35: Adding More Depth to Your LinkedIn Profile

Adding More Work, Education, Personal Items & Bullet Points to Your Profile (2:03)
Resume Success Journal Exercise #35: Adding More Items to Your LinkedIn Profile (1:55)
Adding a Professional Photo/Head Shot (1:55)

SECTION 36: Adding Recommendations to Your LinkedIn Profile

Why and How to Ask for Recommendations and Who Should You Ask? (4:23)
Resume Success Journal Exercise #36: Adding Recommendations to Your Profile (1:19)

SECTION 37: Endorsing People on LinkedIn and Why You Should Do This

Why You Should 'Endorse' People on LinkedIn (2:19)
Resume Journal Exercise #37.1: Adding 50 Endorsement Words to Your Profile (0:43)
Resume Success Journal Exercise #37.2: Endorsing Your Contacts (0:54)

SECTION 38: Why We All Must Become Journalists in Order to Network: I Will Teach You How

Introduction to YOU as a Journalist (Networking Goldmine) (5:55)
Start Participating on LinkedIn Via Simple Updates (0:54)
What I Have Learned from Writing for Inc. Magazine, Wired and Other Publications (7:48)
Resume Success Journal Exercise #38: Create a LinkedIn Post on "Pulse" (3:18)

SECTION 39: Following Successful People on LinkedIn

Why Following Your Business Icons is Crucial on LinkedIn (1:07)
Who Should You Follow, Why and Who Should You Never Follow? (1:27)
Resume Success Journal Exercise #39: Following People on LinkedIn (0:29)

SECTION 40: Secrets to Get Recruiters & People You Want to Work for Notice You Via "Groups"

Why Joining Many Groups Helps You a Lot (1:31)
Resume Success Journal Exercise #40.1: Joining Many LinkedIn Groups (0:35)
Get Recruiters to Find You Via Search Engine Optimization ("S.E.O.") Keywords (9:46)
Resume Journal Exercise #40.2: SEO and Keyword Hacking on Your LinkedIn (1:13)
Resume Journal Exercise #40.3: Now Let's Add Many Contacts to Our Profile! (1:08)

SECTION 41: Important Non-LinkedIn Tips to Ensure Recruiters Notice You (the Right Way Only)

Why You Should Post Your Articles/Blogs to Google Plus (1:40)
Recruiters are Watching Be Careful & Remove Certain Social Media Items About You (4:53)

SECTION 42: Part 3 of 3: Networking: Now is the Best Time in Your Life & History to Network

Introduction and Why NOW is Your Time to Shine (12:42)
Why Are There So Many "Move from the Mail Room to the Corner Office" Stories? (5:15)
Why You Should Take Every Meeting (Yes You Do Have the Time) (3:36)
The More People You Meet the More People You Will Meet (2:56)
Networking Success Journal Exercise #42: Setting Up the Premium LinkedIn Feature (4:39)

SECTION 43: How Do We Get All of These Awesome Networking Meetings?

How Do We Get Meetings? (19:31)
Networking & Getting Meetings Using Your Hometown or Country of Origin (2:57)
Networking & Getting Meeting Using Your Background/Heritage..Leverage Your Roots (0:59)
Networking & Getting Meetings Using Schools You Have Attended (2:41)
Networking & Getting Meetings Using Companies You Have Worked At (0:59)
Networking & Getting Meetings Using Organizations You're a Member of (1:28)
Networking & Getting Meetings Through 2nd Degree Connections (3:22)
The Mother of All Networking Strategies is the Combo-Networking Approach (2:28)
Networking Success Journal Exercise #43: Contacting 1 Person for a Meeting (0:51)

SECTION 44: Maintaining Networking by Staying in Touch …How Can We Follow Up?

Finding Reasons to Stay in Touch (2:19)
How Often Should You Meet? (1:07)
Watch for New Job Announcements (1:02)
Networking Success Journal Exercise #44: Staying on Top of Career Moves (0:36)

SECTION 45: Networking to Help You Change or Start a New Career

Find and Take Advice from People that Have Changed Careers (2:37)
Understand Why You Want to Change Careers Before Making it Happen (5:26)
The Hybrid Career Change Approach (1:32)
Networking to Get a Different Role in the Same Firm or at a Different Firm (2:30)
Consider An Internship (Even An Unpaid One) (1:16)
Networking Success Journal Exercise #45.1: Setting Up an Informational Meeting (1:09)
Networking Success Journal Exercise #45.2: Find a Mentor in Another Department (2:08)

SECTION 46: Networking with Your Heart So You Can "Accidentally" Receive 10x > than You Give

Random Acts of Networking Kindness (This is Why Those People Are So Successful!) (6:36)
Why Networking is VERY Similar to Dating! What Can We Learn from This? (12:54)
Networking Success Journal Exercise #46.1: Using the N.M.E. Strategy (1:46)
Networking and Ask Those That Love You for Help (of Course They Want To Help!) (1:16)
Networking Success Journal Exercise #46.2: Setting Up Meeting to Mentor Someone (1:26)
Networking Tips from Steve Jobs

SECTION 47: Networking to Reach Your Goals [Optional: If You Completed the Goal Exercise]

Introduction to Filling the Gap So We Can Achieve Our Goals Via Networking Help (2:06)
Finding People that Achieved Your Work, Education and Personal 10 year Goals (2:32)
Networking Success Journal Exercise #47: Meeting with these 10yr Goal Achievers! (0:22)

SECTION 48: Networking Strategies if You Have No Idea What to Do and/or You're a Student

Introduction and Why Thinking Long Term Can Help You Figure It All Out (1:12)
Strategy #1: Staying in School (or Going Back to School Regardless of Your Age) (1:41)
Strategy #2: Network to Get an "Origination" Job (Makes You More Marketable) (4:31)
Strategy #3: Think with Your Heart Today & Help Others: Your Resume Will Love It (5:49)
Strategy #4: Keep Doing Informationals Over and Over and Over Again (0:52)
Networking Journal Exercise #48: Did People in Strategies 1-4 Make it Later? (0:50)

SECTION 49: Inc.com Articles I Published that Could Help with Networking

5 Ways to Use Fewer Words for Stronger Emails to Send to Interviewers
Yes You Can Change Careers! Why to Cut All Ties with Negative People
Freedom to Live Life on Your Terms
This Video Will Change Your Life!

SECTION 50: Conclusion, Next Steps and Thank you!

Conclusion, Next Steps and Thank You! (1:55)
Introducing Our NEW MBA Degree Program (2:44)

What Tense to Use (Present or Past)?

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