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Professional Cleaning Business Essentials: From Start-up to Mastery
Module One: Introduction to Cleaning Business
1.1_The_Start-up_Cost_for_Starting_Cleaning_Business (5:00)
1.2_Sole_Traders_Vs_Franchise (1:38)
1.3_The_Advantages_of_Starting_a_Cleaning_Business (2:05)
1.4_The_Disadvantages_of_Starting_a_Cleaning_Business (3:12)
Module Two: Various Types of Cleaning
2.2_Cleaning_Pubs_and_Leisure_Premises (1:57)
2.1_Cleaning_Offices (2:41)
2.3_Cleaning_New-Build_Homes (1:17)
2.4_Cleaning_New-Build_Commercial_Premises (1:22)
2.5_Window_Cleaning (1:12)
2.6_IT_and_Specialist_Cleans (2:42)
Module Three: Cleaning Equipment for Cleaning Business
3.2_Choosing_The_Best_Vacuum (3:10)
3.1_Common_Cleaning_Equipment (2:35)
3.3_MOP_Buckets_and_Wringers (2:29)
3.4_Right_Dusting_Tools (1:54)
3.5_Places_to_Buy_Cleaning_Supplies (2:57)
Module Four: Domestic Cleaning
4.1_Domestic_Cleaning (1:29)
4.2_Cleaning_for_Homeowners (3:10)
4.3_Cleaning_for_Letting_Agencies (2:14)
4.4_Cleaning_for_Housing_Associations (3:38)
Module Five: Starting a Residential Cleaning Business
5.2_Creating_Business_Plan (1:10)
5.1_Residential_Cleaning_Business (2:31)
5.3_Naming_the_Company_and_Setup_Business_Entity (1:32)
5.4_Determine_to_Target_Market_and_Fix_a_Rate (2:10)
5.5_Obtain_Licenses_Permits_and_Insurance_Coverage (2:05)
Module Six: Starting a Commercial Cleaning Business
6.1_Commercial_Cleaning_Business (2:04)
6.2_Develop_a_Business_Plan_and_a_Business_Name (1:35)
6.3_Determine_to_Target_Market_and_Fix_a_Rate (1:11)
6.4_Obtain_Licenses_Permits_and_Insurance_Coverage (2:04)
6.5_Taxes_and_Legal_Issues (2:15)
Module Seven: Sales, Marketing and Advertising
7.2_Emailing (1:38)
7.1_Marketing_and_Advertising (3:06)
7.3_Advertising_on_The_Internet (0:50)
7.4_Networking (2:11)
7.5_Pushing_Sales (2:23)
Module Eight: Keeping Clients Happy
8.1_Find_out_Ensuring_Clients_Satisfaction (2:12)
8.2_Discover_Clients_Regarding_Cleaning (2:00)
8.3_Learn_about_Anticipating_Typical_Complaints (8:30)
8.4_Know_how_to_Recognise_Problems_Before_They_Occur (1:12)
8.5_Become_Familiar_with_Keeping_Clients_Informed (3:18)
Module Nine: Managing Staff
9.1_Learn_about_Employing_Staff (2:20)
9.2_Understand_Finding_Staff (2:44)
9.3_Become_Familiar_with_Training (3:40)
9.4_Know_the_Responsibilities_of_Employer_and_Staff (2:39)
9.5_Motivating_and_Rewarding_Staff (3:37)
Module Ten: Managing Finances
10.2_Understand_Raising_Capital (2:13)
10.1_Learn_about_Creating_Business_Plans (3:34)
10.3_Find_out_Choosing_a_Bank (2:11)
10.4_Become_Familiar_with_Bookkeeping (1:59)
10.5_Discover_Arranging_Insurance (2:08)
9.5_Motivating_and_Rewarding_Staff
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