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Winning User Experience Design
Update 2015
Intro & History
What WebUX Means for Users
First Steps on Getting the Site Your Customers Want
Start Testing Your Current Website
Learn How to Build a Better Site 1
Learn How to Build a Better Site 2
Learn How to Build a Better Site 3
Learn How to Build a Better Site 4
Examples: Who applies it
Summary and Resources
Intro & Definitions
Introduction to Usability and UX
Definition and benchmarks-User
Definition and benchmarks-Goals
Definition and benchmarks-Context of use
How Customers Behave Online
How customers behave online 1
How customers behave online 2
How customers behave online 3
Philosophy
Customer research-Focus groups and interviews
Personas & Card Sorting
Card sorting
Personas
Principles - Expectations and consistency
Feedback
Structure & Navigation
Provide structure 1
Provide structure 2
Provide structure and Avoid clutter
Calls to action
Guiding customers-Homepage
On site search
Navigation 1
Navigation 2
Evaluation - Testing & Analytics
Forms
Site research-Heuristic evaluation
Usability testing
Eyetracking and Paper prototyping
Metrics and analytics
Summary Usability and UX
Usability testing
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