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Transform Your Business
Module 1: Begin to Transform Your Business
L01 Begin to Transform Your Business
L02 Introduction to Dr. Deming
Module 2: Leadership
L01 Introduction to Module 2: Leadership
L02 Create constancy of purpose [1]
L03 Adopt the new philosophy that values quality [2]
L04 Adopt and institute leadership [7]
L05 End slogans, cheerleading, and targets for the workforce [10]
L06 Eliminate numerical quotas and goals for workers and management [11]
L07 Encourage everyone to work to achieve the transformation [14]
L08 Wrap up & next steps
Module 3: Quality
L01 Introduction to Module 3
L02 Stop depending on inspection to achieve quality [3]
L03 End the practice of awarding business on price alone [4]
L04 Understanding random variation
L05 Constantly improve the system of production and service [5]
L06 Institute training on the job [6]
L07 Wrap up & next steps
Module 4: Coaching
L01 Introduction to Module 4
L02 Drive out fear [8]
L03 Break down barriers among departments [9]
L04 Remove barriers to pride of workmanship [12]
L05 Build a powerful program of education and self-improvement [13]
L06 Wrap up & next steps
Module 5: Conclusion
L01 Wrap up & next steps
L07 Encourage everyone to work to achieve the transformation [14]
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