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UX Design: Understanding User Engagement
Discovery and Human Centered Observation
The Course Overview
Observation : Human First
Observation Methods
Qualitative and Quantitative Data
Experience Tracking
Conversations and Interviews
Emotions and Feedback: Verbal/Non Verbal Communications
Human Centered Design
Users are Real People
Empathy Building
Proto-Personas
Shareable Empathy
User Persona
Empathy You Can Share
Building a Persona
Personality
User Motivation and Needs
User Data
User Habits and Routines
Needs and Pain Points
Testing and Distribution
User Habits and Technology
Understanding Users Behavior
Observing Habits and Technology Interactions
Good Habits Versus Bad Habits
Building Habit Production: UX Scenario
Completing a UX Scenario
Design in Habits
Human Insights
What is an Insight
Write an Insight
User Point of View
Write a Surprising Point Of View Insight
Iterate POV Insight and Share
Empathy You Can Share
Complete and Continue